Total disbelief. The drag and drop started to work instantly.Outlook for Microsoft 365 for Mac Outlook 2021 for Mac Outlook 2019 for Mac Outlook 2016 for Mac More.
I reluctantly hit the ESC key, not really expecting any results, but you should have seen the reaction on my face. I have to admit at first I didn’t believe it and was about to move to a different hyperlink for a solution but then I thought, it’s just the ESC key, let me give it a shot. The person who wrote the solution said to hit the Escape (ESC) key.
So I did a quick Internet search (yes, it was Google, duh!) and found the solution on a Web site called saniac. I closed Outlook and restarted it but got the same result. Hmmm? I tried other messages and other folders but dragging and dropping was essentially banned by my Outlook 2016. Today I was using Outlook 2016 that’s part of 32-bit Office Professional Plus 2016, running on 64-bit Windows 10 Enterprise when suddenly my Outlook refused to let me drag a message from the Inbox to a folder. Well, today was my lucky day because I found a solution to a problem very quickly and the solution was so weird that you should read it just for the fun of it, even if you haven’t experienced the problem. That’s when I blog about the problem and the solution to share it with the worldwide IT community. But then there are days when I don’t find a solution on the Internet and spend, hours, days, weeks and even months searching for an answer and trying various techniques on my own until I am able to resolve the issue. Thanks to the Internet, sometimes I get lucky and find a solution to the problem quickly by doing a simple search. If troubleshooting causes you stress, I can totally understand. However, I find challenges to be exciting and fun. One of the reasons is that it poses troubleshooting challenges and presents puzzles that are fun to solve.
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